Security and fraud mailbox
Use for suspected fraud, impersonation, compromised credentials, suspicious payment instructions, or unauthorized activity.
security@novabank.ukSecurity and fraud
Security reporting and fraud escalation.
Report suspicious instructions, impersonation, unauthorized access, or vulnerabilities immediately.
Vulnerability disclosure
Include affected URL, technical detail, reproduction steps, and contact information. Do not access, modify, or exfiltrate data.
security@novabank.ukWire recall coordination
For urgent wire fraud or recall matters, notify Security and Wire Operations immediately.
wires@novabank.ukImpersonation warning
NovaBank does not request public users to bypass onboarding controls, disclose credentials, or send assets based on social-media instructions.