International wire intake
Open 24/7 where permitted by local law and available correspondent or settlement rails.
wires@novabank.ukWire operations
International wire intake is available 24/7 where permitted.
Wire intake, manual review, release, repair, and recall depend on onboarding status, authority, screening, liquidity, local law, correspondent availability, market holidays, and rail constraints.
Manual same-day review
Monday-Friday, 08:00-16:00 UTC. Instructions received after this target may queue for the next business day.
Repair / recall queue
Monday-Friday, 08:00-17:00 UTC. Emergency fraud or security matters should also notify Security immediately.
High-value treasury movement
Pre-notify Treasury at least one business day where practical. Dual authorization and compliance release may be required.
| Activity | Target | Notes |
|---|---|---|
| New outbound instruction | Accepted 24/7 where permitted; same-day manual review target 16:00 UTC business days. | Subject to approvals, screening, liquidity, local law, and intermediary-bank constraints. |
| Beneficiary amendment / repair | Submit before 17:00 UTC for same-business-day queueing. | May roll to next business day if manual controls or rails require it. |
| Manual release | Monday-Friday, 08:00-16:00 UTC target. | Release is not guaranteed; holds, sanctions review, authority checks, liquidity, and rail limits may delay release. |
| Weekend / holiday intake | Accepted 24/7 where permitted. | Manual release, repair, recall, or correspondent processing may roll to the next business day. |
| High-value treasury movement | Pre-notification recommended at least one business day where practical. | Dual authorization, compliance release, and settlement confirmation may be required. |
| Fraud, recall, or incident | Notify Wire Operations and Security immediately. | Emergency triage monitored outside routine desk hours. |