Eligibility and availability
Institutional access is eligibility-gated.
NovaBank does not publish self-service retail account access. Availability depends on client type, jurisdiction, product, authority, and completed onboarding.
| Client / jurisdiction category | Status | Notes |
|---|---|---|
| Order-chartered institutions and approved counterparties | Available subject to onboarding | Relationship documentation, authority review, and compliance screening required. |
| Family offices and institutional treasuries | Invitation / approval required | Eligibility, beneficial ownership, source-of-funds, and service scope must be approved. |
| Retail public users | Not available from public site | No self-service retail account opening or public payment account access. |
| Restricted or sanctioned jurisdictions | Prohibited or blocked | Subject to sanctions, AML, export-control, local-law, and counterparty restrictions. |
| External correspondent relationships | Track B gate required | External correspondent banking and cross-border payment access require separate closure and approval. |
| United States institutional relationships | Pending / restricted | Registered-address and correspondence records are published; product availability requires client-specific legal review. |
| United Kingdom / EEA relationships | Restricted pending local-law review | No passporting or public solicitation is represented from this preview. |
| Canada | Restricted pending local-law review | No public solicitation or retail availability is represented. |
| Australia | Restricted pending local-law review | Institutional onboarding requires product, tax, and financial-services classification review. |
| United Arab Emirates | Invitation-only pending local-law review | Professional-client classification and local restrictions must be cleared before service discussion. |
| Singapore | Invitation-only pending local-law review | Institutional/professional status, service scope, and product restrictions must be documented. |
| High-risk country exposure | Enhanced review or prohibited | Exposure may be declined, blocked, or escalated under sanctions, AML, and risk policy. |